Aiven Cookie Policy

6 May, 2022

This Cookie Policy applies to use of cookies at aiven.io provided by Aiven Ltd, Business ID: 2795743-5, (hereinafter referred to as "Aiven", "we" or "us"). You may access and change your cookie preferences at any time by clicking on "Cookie Settings" on the footer of our website. 

What are cookies?

A cookie is a very small text document, which often includes an anonymous unique identifier. Cookies are created when your browser loads a particular website. The website sends information to the browser which then creates a text file. Every time the user goes back to the same website, the browser retrieves and sends this file to the website's server. 

We also use other forms of technology (such as web beacons and, software development kits in apps (usually referred to as SDKs)) which serve a similar purpose to cookies and which allow us to monitor and improve our service. When we talk about cookies in this Cookie Policy, this term includes these similar technologies. 

To the extent personal data is processed via these cookies, processing of personal data is carried out in accordance with our Privacy Policy.

What cookies do we use and what information do they collect?

  • Necessary cookies: These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work. These cookies do not store any personally identifiable information.

  • Performance cookies: These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

  • Targeting cookies: These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant adverts on other sites. They do not store directly personal information, but are based on uniquely identifying your browser and internet device. If you do not allow these cookies, you will experience less targeted advertising.

  • Social media cookies: These cookies are set by a range of social media services that we have added to the site to enable you to share our content with your friends and networks. They are capable of tracking your browser across other sites and building up a profile of your interests. This may impact the content and messages you see on other websites you visit. If you do not allow these cookies you may not be able to use or see these sharing tools.

  • Functional cookies: These cookies enable the website to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly.

  • UX cookies: These cookies help us inform our choices on user experience for the marketing website and Aiven Console.

What third parties do we use?

Your use of our website may result in some cookies being stored that are not controlled by us. This may occur when the part of the website you are visiting makes use of a third party analytics or marketing automation or includes content displayed from a third party website, for example, Facebook. You should review the privacy and cookie policies of these third party services to find out how these third parties use cookies and whether your cookie data will be transferred to a third country.

We use the following third parties:

Cookie provider
Cookie purpose
More information
Appcues
Collect information for personalization
Facebook
Collect information for relevant advertisements
Google Ads
Collect information for relevant advertisements
Google Analytics
Collect information about website use
Hotjar
Collect information about website use
LinkedIn
Collect information for relevant advertisements
Microsoft Advertising
Collect information for relevant advertisements
Optimizely
Collect information for A/B testing and personalization
Pardot
Collect information about website use for personalization
Reddit
Collect information for relevant advertisements
Twitter
Collect information for relevant advertisements
Leadfeeder
Collect information about website behavior and use
Calendly
Collect information for demo meetings

How long do we retain cookies and information they collect?

We use both session and persistent cookies:

  • Session cookies are stored in memory for the duration of the session and removed once the user closes the browser. 

  • Persistent cookies are stored on a user’s device to help remember information, settings, preferences, or sign-on credentials that a user has previously saved. Persistent cookies are stored until they expire or the user deletes the cookies. We keep information collected from cookies for a maximum of 24 months.

How can you change your cookie settings?

You can change your cookie preferences at any time by clicking on ‘Cookie Settings‘ on the footer of our website. You can then ‘activate’ or ‘inactivate’ cookies used for different purposes, and then clicking ‘Save settings’. You may need to refresh your page for your settings to take effect.

Alternatively, most web browsers allow some control of most cookies through the browser settings.