Plans & Pricing

Yes, you can request a Bring Your Own Account if your cloud infrastructure provider is AWS, GCP, or Microsoft Azure (excluding Azure Germany) and your monthly spend is over $5000. Please note that there will be a one-time set up fee due to the development time required to implement the model.

We offer most technical features in all tiers, however some features may be missing from the lowest tiers due to lower VM resources. The main difference between the tiers is the amount of dedicated VMs per cluster. The more VMs there are, the more resistant the service is for any anomalies. Our Startup tier is typically recommended for test environments, Business for staging environments and Premium for production environments.

We monitor all services 24/7/365 and our personnel are automatically alerted on any service anomalies. Additionally, Aiven provides a basic level of support without a separate charge through email and chat. Aiven also offers three additional support tiers for an additional price. Find out more about response times and prices.

Discounts are available for organizations willing to make annual commitments. For more information, contact sales@aiven.io.