Jun 23, 2025
Welcome to aiven.io (the "Website")! This Website is owned and operated by Aiven Oy ("Aiven"). Your access and use of the Website is governed by these Terms of Use ("Terms"). Please read them carefully.
By accessing or otherwise using the Website, you affirm that you have read, understand, and agree to these Terms. If you do not agree to these Terms, you must not use the Website.
Please note that Aiven provides cloud-based services ("Aiven Cloud Services") to its customers under separate agreements, specifically the Aiven General Online Terms and Conditions or a separate Cloud Services Agreement (collectively, the "Cloud Services Agreement"). The Cloud Services Agreement exclusively governs Aiven’s delivery and your use of Aiven's Cloud Services, and these Terms do not apply to them.
1.1 The Website is for informational purposes and to enable our customers to sign-up for Aiven Cloud Services.
2.1 You may use the Website subject to the Terms and provided that you do not access or use the Website:
2.2 Aiven may revoke your access to the Website at any time without notice to you should Aiven believe that you are violating these Terms or otherwise using the Website in an inappropriate manner in Aiven’s sole and exclusive discretion.
3.1 All Intellectual Property Rights in or related to all content appearing on the Website, including but not limited to text, designs, pictures, logos, and all parts and copies thereof ("Content") and changes thereto shall exclusively vest with and be the sole property of Aiven or its affiliated companies or licensors. "Intellectual Property Rights" shall mean any and all patents, utility models, design rights, copyrights (including the right to amend, modify, develop and assign), trademarks, trade names, inventions, trade secrets, domain names, know-how and any other industrial or intellectual property rights (including applications thereof). By virtue of these Terms you shall not obtain any rights, license or interest in and to the Website, Content or any Intellectual Property Rights pertaining thereto.
4.1 Aiven is the controller of personal data collected from visitors of the Website. Aiven processes any personal data collected from you as the Website user in accordance with Aiven’s Privacy Policy.
4.2 Aiven uses cookies on the Website. For more information please see the Privacy Policy and Aiven’s Cookie Policy.
5.1 The Website may contain links to third-party websites that are not provided or otherwise under the control of Aiven ("Third-Party Sites"). Aiven does not take responsibility over Third-Party Sites or content made available on such sites. Your access and use of Third-Party Sites may be subject to separate terms and conditions as provided by the respective website provider. Your use of Third-Party Sites is at your own risk and you are solely responsible for ensuring that your access and use of those sites complies with the applicable terms and conditions.
6.1 The Website may enable you to interact with artificial intelligence ("AI") through tools such as chatbots ("AI Tools") that appear on the Website.
6.2 AI tools may be unavailable or provide outdated, incomplete, inaccurate, or otherwise erroneous information. AI Tools are provided on an “as is” and “as available” basis and any information provided by an AI Tool is without warranties of any kind. In no case shall AI provided information be binding and/or constitute any form of commitment by Aiven, its affiliates, licensors, or any third parties.
6.3 When you interact with an AI Tool, you need to ensure that you own or hold all necessary rights to provide the information to us and our licensees in order to provide the AI functionality to you. When interacting with an AI Tool, you grant Aiven and our licensees a perpetual, worldwide, royalty-free, sublicensable, and transferable right to use, reproduce, modify, distribute, display, and publish your inputs. Intellectual Property Rights in and to AI Tools and/or AI generated content are not assigned to you.
6.4 You agree to not use the AI Tools to:
6.5 You agree to indemnify and hold Aiven harmless from and against any claims, actions, liabilities, damages, costs, or expenses (including attorney’s fees) arising from your inputs, whether due to a claim of infringement of third-party intellectual property rights, privacy rights, or otherwise arising from your violation of the restrictions set forth in Section 6.4.
6.6 Aiven reserves the right to and may provide additional instructions and/or restrictions related to use of AI Tools which you must comply with in order to use the AI Tool.
7.1 Your use of the Website is at your own risk. The Website, Content, and all other features and information offered via the Website, along with any advice or information obtained via Website are provided "as is". Aiven disclaims warranties of any kind, whether express, implied, statutory or otherwise to the maximum extent permitted by applicable law.
7.2 Aiven disclaims all damages to the maximum extent permitted by applicable law, whether direct, indirect, or consequential, or otherwise, in relation to the Website and your use of it.
8.1 You agree to indemnify and hold Aiven harmless from and against any claims, actions, liabilities, damages, costs, or expenses (including attorney’s fees) arising from your use of the Website in violation of these Terms.
9.1 These Terms shall be governed by and construed in accordance with the substantive laws of Finland, excluding its choice of law provisions.
9.2 Any dispute, controversy or claim arising out of or relating to these Terms, or the breach, termination or validity thereof, shall be finally settled by arbitration in accordance with the Arbitration Rules of the Finland Chamber of Commerce. The number of arbitrators shall be one (1). The seat of arbitration shall be Helsinki, Finland. The language of the arbitration shall be English.
10.1 These Terms constitute the entire agreement related to your use of the Website. You may not assign these Terms. Aiven may assign these Terms without restrictions.
10.2 Aiven reserves the right to modify these Terms without notification to you. Any modifications to the Terms will be effective immediately. By continuing to use the Website you agree to be bound by the modified Terms.
10.3 Aiven's failure to enforce these Terms shall not be deemed a waiver. If a portion of these Terms is determined to be not enforceable pursuant to applicable law, the unenforceable provision will be deemed superseded by a valid and enforceable provision that matches the intent of the original provision. The remainder of these Terms shall continue to be effective.