How to turn off free trial?

Aiven Community
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1

Can anyone help me to downgrade back to the free version? I have a database here which works with my site. A month ago maybe I accidentally turned on free trial which gave me 300$ credit. But now, It’s almost finished and my database has been turned off. And as a result, my whole website is down too. I just want to turn off the free trial and continue using the free aiven as before.

I went to the service settings and tried to change plan. But a modal pop up opens and asks to add payment method to upgrade. But I actually want to downgrade it. Can anyone help me with this please…

2

Well… I had to add a fake credit card (took 39 attempts to accept it here) then, from the changle plan option, I can select the free pricing and move on. Aiven should not block the plan changing option for free pricing and ask for credit card. Anyways, my problem is solved.

3

Glad you found a workaround! I appreciate you bringing this to our attention.

I’ll relay the feedback to the team to see what we can do.