Can't connect to redis db from desktop app

i created a free redis db and i can use it fine from nodejs, however i use redis desktop app to check sometimes so i tried to connect to my redis db but i cannot

i’m using another redis desktop app


Our Redis services come ssl enabled by default, so our team suggests you check ssl!

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its working now thank you


Awesome, happy to hear that!

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Yay! Thanks so much for reporting back! :slight_smile:

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I have disabled SSL from my service but it is still not working.
Connection is being timed out.