Powering Up Database Not Working

Aiven Community
1

Hello y’all,

today my database stopped working and i wasn’t sure why.

I tried to reboot it, but after powering off, it gave me the issue “Access to cloud_service_plan:do-fra_pg_free-1-5gb denied”.

After checking the Events i found the following:

12 Dec 2024 17:12:53 UTC
Aiven Automation
martens-server: Promoted martens-server-2 to be the new master in service martens-server.

12 Dec 2024 17:08:17 UTC
Aiven Operations
martens-server: Migration to DigitalOcean

12 Dec 2024 17:08:17 UTC
Aiven Operations
martens-server: Applied maintenance updates: TimescaleDB version 2.17.1 is available.; TimescaleDB version 2.17.2 is available.; Upgrade to PostgreSQL 16.6 bugfix release; Extension vector 0.7.4 is available

Does anyone know, when i can expect my database be working again?

Thanks in advance!

3 Likes
2

Similar issue here, stopped to work, after powering it down and trying to power it up again getting the error: Access to cloud_service_plan:do-fra_pg_free-1-5gb denied

3

Hello,

I am terribly sorry for this issue. Team is actively working to fix the issue and the fix should be applied relatively soon.

4

Hello,

Situation has been resolved.

5

I got the same issue