Manage project and service notifications

To stay up to date with the latest information about services and projects, you can set service and project contacts to receive email notifications.

Project contacts get email notifications about the project. They also get notifications for all services in the project, unless you set a separate service contact for a service. Notifications include information about plan sizes, performance, outages, and scheduled maintenance.

The default contacts for a project are the project admin, project managers, and operators. That means users with the roles admin, role:project:admin, role:project:manager, and operator automatically get email notifications for the project. You can change this and set the contacts to specific email addresses instead.

Service contacts by default are the project contacts. However, if you set other email addresses as service contacts for a service, notifications are sent only to the contacts for that specific service.

Project and service contacts cannot unsubscribe from specific project or service notifications.

Set project contacts

Console

1. In the project, click Settings.
2. On the Notifications tab, select the project contacts that you want to receive email notifications.
3. Click Save changes.

Terraform

Use the technical_emails attribute in your aiven_project resource.

Set service contacts

Console

1. In the service, click Service settings.
2. In the Service status section, open the menu in the top right and select Change service contacts.
3. Select the contacts that should receive email notifications for this service.
4. Click Save.

Terraform

Use the tech_emails attribute in your service resource.

Set up Slack notifications

To get notifications in Slack, you can add a Slack channel's or DM email address to the technical contacts for an Aiven project:

1. In Slack, create an email address for a channel or DM.

   note

   If you don't see the email integrations option, ask the owner or admin of the workspace or organization to allow incoming emails.

2. In the Aiven Console, go to the project or service.

3. Set the Slack email address as a project contact or service contact.

Alternatively, you can set up a Slackbot forwarding address and use to automatically forward Aiven's email notifications from your email client.