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Tax information for Aiven services

Aiven services are provided by Aiven Ltd, a private limited company incorporated in Finland, but operating in various countries. None of Aiven's marketed prices include value-added or other taxes.

Aiven's tax status​

Aiven has the following tax status in the jurisdictions it operates in.

European Union​

Finnish law requires Aiven to charge a value-added tax for services provided within the European Union. The value-added tax percentage depends on the domicile of the customer.

For business customers in EU countries other than Finland, Aiven can apply the reverse charge mechanism of 2006/112/EC article 196 when a valid VAT ID is added to a billing group for a billing group.

United States​

According to the tax treaty between Finland and the United States, no direct tax needs to be withheld from payments by American entities to Aiven. Although a W-8 form is not required to confirm this status, we're happy to provide a W-8BEN-E form describing Aiven's status. Contact billing@aiven.io to request one.

Aiven charges American sales taxes in several states in the United-States. The applicability of these taxes depends on various factors, such as the taxability of Aiven services, tax thresholds, amongst others.

Rest of the world​

No European Uninion value-added tax is applied to services sold outside the European Union as described in the Value-Added Tax Act of Finland section 69h. Finland has tax treaties with most countries in the world affirming this status. Aiven reserves the right to charge any necessary taxes, similar to American sales taxes, depending on the local tax legislation of the customer.

Add a VAT ID to a billing group​

You must be an organization admin to access this feature in the Aiven Console.

  1. Click Billing.
  2. Click Billing groups.
  3. Select the billing group to update.
  4. Click Billing information.
  5. Optional: In the Company details section, click Edit, update the billing country, and click Save.
  6. In the Billing details section, click Edit.
  7. Enter your VAT ID and click Save.

It can take up to an hour for the new tax status to be visible on the invoice estimates.