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Security Operations Engineering Manager

Auckland, New Zealand

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Open source is our beating heart and it’s something that fuels our work and our culture. It’s where we began. It’s where we’ll always be. Our vision is to become the trusted open source data platform for everyone. We are a Cast of over 400 individuals (‘Crabs’) located across the globe. Why Crabs? Because we believe in thinking sideways. And right now, we’re looking for sideways-thinking Security Operations Engineering Manager.

We rely on our Infrastructure and Security Team to keep our physical and digital assets secure and functioning smoothly.

On the digital side, that means our IT systems and networks, while robust security is an essential element of our core offering, of course.

But our physical assets are just as important, with office locations in 10 different countries across four continents. In addition, many of our team members work remotely, adding further security challenges.

We employ a wide range of real estate and workplace managers, network engineers, cybersecurity specialists and IT administrators. Technical and communication skills are all part of their remit, along with an ability to think (and work) around problems. We are currently looking to add a Security Operations Engineering Manager to our team.

Who we are

So, how do we become the trusted open source data platform for everyone? By listening closely to our customers and taking action to ensure they achieve their business goals. You see, the software we create is merely a means of delivering value. Our thinking is customer-first. That’s why our customers are at the front and center of all we do. And in the spirit of sideways thinking, we’re by their side as well. Actively helping them solve their challenges. Collaborating. Sharing. And innovating. In other words, it really isn’t just about who we are. It’s about who our customers are – and where they want to be.

Our values

We want individuals who can embody our values of ownership, courage, and openness.

What does that mean in practice?

We take ownership of the problems we solve. What we do is about improving life for our customers, enabling them to meet their goals. So we own our decisions and mistakes. Sometimes that takes courage. But we don’t falter – we take on challenges with confidence. And right at our heart is openness. We’re always open to new ideas – from wherever and whoever they come.

The Role:

We are looking for an experienced security operations engineering manager to manage a team of engineers and participate in the monitoring and maintaining of security controls on our DBaaS platform and offerings.

The ideal candidate both manages and contributes to the designs, implementations and further development of security controls to protect and monitor Aiven’s production infrastructure including access and audit controls, data security and privacy, intrusion detection and prevention, and anomaly detection and remediation. In addition, the manager would be expected to share their expertise to guide and grow the engineers and analysts reporting to them to foster these skills in this realm and to improve security awareness overall.

What You'll Do:

This role contributes to the maturity of the Security Operations organization by participating in various engineering projects, such as log source on-boarding, tooling integration, health checks, use case creation, process and procedure creation and improvement, and efforts to ensure reductions of false positives and avoidance of false negatives. You are knowledgeable and capable to assist and/or manage security incident response processes, investigations and digital forensics tasks. Responsibility for documenting and sharing knowledge acquired during your daily and incident related tasks is critical to the success of the team and the role. As a manager, you would lead by example and mentor those reporting to you to ensure their further growth and success via performance reviews, goal setting, and setting the pace and structure for the regular and project work.

What We're Looking For:

Don’t worry if your experience doesn’t line up perfectly – we still encourage you to apply! We believe in investing in our crabs’ professional growth.

Key requirements for success in this role include:

  • Interest and demonstrated experience in defining, developing and monitoring Information Security software controls i.e. access controls, privilege escalation, anomaly detection
  • 5+ years of Information Security experience
  • Experience with any/all of the following: AWS, Azure, Google Cloud and their security capabilities
  • Excellent Linux systems administration and networking skills.
  • Solid development or scripting skills, preferably in python or Golang
  • Understanding of the incident response process and enterprise information security fundamentals
  • Knowledge of security operations analysis, detection and response processes and tools including, but not limited to, SIEM, IDS/IPS, EDR
  • Experience in threat modeling as part of software development efforts
  • Distributed systems knowledge
  • Leading teams of people as a virtual team or a direct manager
  • Fluency in English, verbal and written

What we value:

  • Relevant certificates, or work towards a certificate i.e. OSCP, CISSP, GCIH
  • Investment in the success of the individuals, team, organization, and company
  • A can-do customer-centric attitude and desire to improve the company, the team and yourself
  • The ability to openly share knowledge you have and knowledge you gain both verbally (internal/external presentations) and via documentation (runbooks/playbooks/retrospectives/project documentation)
  • Involvement in the InfoSec community
  • Passion for open source

Our Offer

If you ask us what’s the best thing about working for Aiven, many will probably say it’s the high concentration of talent from around the world that we have here. Enjoy the agile environment of a hyperscale scale-up where you can truly make an impact and have fun while at it.

We invest in you

  • Participate in Aiven’s equity plan.
  • Dreaming of flexible work arrangements? Look no further. Work in one of our hubs, fully remote, or anything in between.
  • Get the equipment you need to set yourself up for success.
  • Step up your career game with real employer support (use one of our learning platforms, annual learning budget, and more).
  • Get holistic wellbeing support through our global Employee Assistance Program.

Make a difference at Aiven

  • Contribute to open source projects that you find meaningful outside of work - and get paid for it! Our Plankton program recognizes extra work to the open source ecosystem for developers and non-developers alike.
  • Use up to 5 days per year to volunteer for a good cause of your choice.
  • Join one of our team member resource groups - empower yourself and others in missions that resonate with you.

Amazing! What’s next?

If you think Aiven is the place for you, send us your CV and we’ll get in touch.

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Here at Aiven, all of our emails relating to recruitment come from an @aiven.io, @greenhouse.io or @eu.greenhouse.io domain and all of our interviews are conducted over video call or in person, our interviews will never occur over text or chat. If you’re unsure of the legitimacy of a job opportunity/offer pertaining to Aiven, please don’t hesitate to reach out to us at recruitment@aiven.io.

Equal Opportunities

Aiven provides equal employment opportunities to all qualified employees and applicants for employment without regard to age, gender identity, national or ethnic origin, religion, sexual orientation, physical and mental ability, marital and family status or without regard to any other similar personal attributes. Aiven complies with applicable local laws governing non-discrimination in employment in every location in which the company operates. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, transfer, leaves of absence, compensation, training and any other terms and conditions related to employment.

At Aiven we are committed to providing reasonable accommodations for qualified individuals with disabilities or special needs in our working environment and job application procedures. We make all reasonable accommodations for persons with disabilities or who otherwise need support to thrive in the workplace. We are committed to continuously improving workplace accessibility. There is an option to request a discussion in the application process but if you have any questions before applying please write to us at recruitment@aiven.io.