Open source is our beating heart and it’s something that fuels our work and our culture. It’s where we began. It’s where we’ll always be. Our vision is to become the trusted open source data platform for everyone. We are a Cast of over 400 individuals (‘Crabs’) located across the globe. Why Crabs? Because we believe in thinking sideways. And right now, we’re looking for a sideways-thinking Technical Account Manager.
Our Sales team plays a crucial role in our growth and profitability. We want to be the trusted data source data platform for everyone – which, let’s face it, is an ambitious target. But thanks to our dedicated commercial team we are growing fast.
Our sales team works directly with customers as well as with channel partners. We look for courageous people ready to revolutionize the way businesses operate and are not afraid to challenge our customers' current ways of working. Showcasing the transformative power of Aiven's open-source managed data services is essential.
To join our Cast, you will need to be goal-oriented, with excellent negotiation skills and broader communication abilities. Plus you will need to be adept (like a true Crab) at venturing into all the hidden crevices and corners that could lead to more sales.
We are looking for a customer-centric Technical Account Manager (TAM) with direct focus on our largest enterprise customers and partners. The TAM is a technical professional who helps optimize Aiven’s customer experience and accelerate time-to-value when using Aiven’s Open Source services. The Aiven TAM acts as a single point of contact, customer advocate and provides direct access into Aiven business functions such as Support, Engineering, Product Management, Marketing, and Executive Staff.
Suitable candidates must have proven experience in the following areas that will be required in their day-to-day job: Apache Kafka, Apache Cassandra, PostgreSQL, MySQL, Elasticsearch, Redis, InfluxDB and Grafana. TAMs will also be involved in every stage of enterprise customer/partner development on Aiven. Thus, this will involve meeting with customers/partners on a consistent basis allowing for positive and meaningful customer interaction.
The position is full-time and permanent and can be located in one of our office locations or remotely in Europe.
Don’t worry if your experience doesn’t line up perfectly – we still encourage everyone to apply! We believe in investing in our crabs’ professional growth.
If you ask us what’s the best thing about working for Aiven, many will probably say it’s the high concentration of talent from around the world that we have here. Enjoy the agile environment of a hyperscale scale-up where you can truly make an impact and have fun while at it.
As well as the above Global Benefits, we have regional benefits specific to your country of residence. We would be happy to discuss these further with you during the interview process
If you think Aiven is the place for you, send us your CV, and we’ll get in touch!
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